Contact Us

We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please use the appropriate channels outlined below to ensure your message reaches the correct department efficiently.

Before contacting us, please carefully review the sections below regarding what we can and cannot assist with. This will help you direct your inquiry correctly and receive a timely and relevant response.

Spinko is an independent affiliate and review website dedicated to evaluating and providing information on online gambling brands, including casinos and sportsbooks. We are not an online casino operator ourselves, nor are we a sportsbook. We do not host any gambling games, process transactions, or hold player accounts or funds.

Our purpose is to offer objective reviews, comparisons, and insights to help players make informed decisions about where to play. We operate independently of the brands we review, and our content is based on thorough research and analysis.

As an independent review site, Spinko can assist with the following types of inquiries:

• Feedback on Spinko Content: We welcome your constructive feedback regarding our reviews, articles, guides, or any other content published on the Spinko website.
• Corrections to Information: If you identify any factual inaccuracies or outdated information on our site, please let us know so we can investigate and make necessary corrections.
• Partnership and Advertising Inquiries: Businesses interested in advertising opportunities or potential partnerships with Spinko should use this contact channel.
• General Website Issues: If you encounter technical problems while using the Spinko website, such as broken links or display errors, please inform us.
• Suggestions for New Reviews: If there's an online casino or sportsbook you'd like Spinko to review, feel free to suggest it.

It is crucial to understand that Spinko is not an online casino or sportsbook operator. Therefore, we cannot assist with any issues directly related to player accounts, transactions, or gameplay on third-party gambling sites. Specifically, we cannot help with:

• Player account access, login problems, or password resets.
• Verification processes (Know Your Customer, KYC) for any casino or sportsbook.
• Deposits, withdrawals, or any financial transactions with an online gambling operator.
• Bonus claims, wagering requirements, or promotional offers from a specific brand.
• Game fairness, technical issues within a game, or dispute resolution regarding game outcomes.
• Payouts of winnings or inquiries about pending withdrawals from an operator.
• Live chat or direct customer support for any online casino or sportsbook.

For any of the issues listed above, you must contact the customer support team of the specific online casino or sportsbook you are playing with. They are the only entity that has access to your account information and can resolve such matters.

Spinko reiterates that we are not involved in the operation of any online casino or sportsbook. We do not manage player accounts, process deposits, handle withdrawals, or resolve disputes related to specific gambling sessions or bonuses.

If you have any questions or problems concerning your account, including verification (KYC), deposits, withdrawals, bonus terms, or any other aspect of your interaction with an online gambling brand, you must contact that operator's customer support directly. They typically offer various contact methods, such as live chat, email, or telephone, which can be found on their respective websites.

For all legal inquiries, including those pertaining to our website's operation, our licensing authority, or any other legal matter, please contact us at the dedicated email address provided below. We will ensure that your inquiry is directed to our legal team for review and appropriate action.

Email: [email protected]

Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or other intellectual property, or if you wish to submit a DMCA takedown notice, please provide a detailed notification to our designated copyright agent at the email address below. Your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Email: [email protected]

Spinko is committed to promoting responsible gambling. While we do not provide direct support for gambling addiction or related issues, we strongly encourage anyone struggling with their gambling habits to seek professional help. We provide information and links to reputable organizations that offer support and resources. These organizations can provide confidential advice, counseling, and practical tools to manage or overcome gambling problems.

If you or someone you know needs help, please consult the responsible gambling sections on the websites of the operators we review, or seek out national or international support organizations dedicated to gambling addiction.

We endeavor to respond to all legitimate inquiries within a reasonable timeframe. Our typical response time for general inquiries, feedback, and partnership requests is between 2-5 business days. Legal and DMCA inquiries may require additional time for thorough review by our specialized teams.

Please note that inquiries sent to the incorrect department, or those asking for assistance that Spinko cannot provide (as outlined in the "What We Cannot Help With" section), may experience delays or may not receive a direct response, as we will not be able to assist. Ensuring your message is directed appropriately will help us serve you better.